TERMS OF SERVICES
Welcome to HoldBazaar. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General
HoldBazaar is an online ecommerce platform based in Pakistan. By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Product Information
We strive to provide accurate descriptions and images of all products. However, slight variations may occur due to lighting, screen differences, or batch production. We guarantee genuine quality, but 100% replication of product visuals is not always possible.
3. Order Process
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All orders are confirmed via SMS or WhatsApp.
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We reserve the right to cancel any order due to stock issues, pricing errors, or incomplete customer information.
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Orders typically ship within 24-48 hours, with delivery expected in 3 to 5 working days.
4. Pricing
All prices listed are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise. Prices and product availability are subject to change without notice.
5. Delivery
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We deliver across Pakistan through trusted courier services.
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Delivery charges (if applicable) will be mentioned during checkout.
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Delays may occur due to weather, courier issues, or national holidays.
6. Returns & Exchanges
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We only accept returns for damaged, defective, or incorrect items.
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You must report the issue within 48 hours of receiving the product with video or photo proof.
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Returns are not accepted for "change of mind" or used products.
7. User Conduct
You agree not to misuse our website, violate any laws, or provide false information. HoldBazaar reserves the right to ban or block users engaging in suspicious or harmful activity.
8. Privacy
Your personal information is kept secure and is only used for order processing, delivery, and customer service. View our full Privacy Policy for details.